Return Policy

  • Call us to arrange for any returns at 440-735-2915 or you may email customer service at
  • Return Authorization is REQUIRED to receive any refund.
  • A copy of the invoice will need to be included with the return.
  • There is a 20% restocking fee charged against all returned parts.
  • Parts must be resaleable and in the original packaging and in the same condition as when they were received.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are NOT returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 30 days of receipt.
  • Shipping charges will not be refunded on returns, as it is a service which was provided.

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.